Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to all orders and deliveries of kitchen knives made via the online shop of AlpinePeak GmbH, Härdlenstrasse 15b, 8302 Kloten, Switzerland.

2. Conclusion of contract

The purchase contract is concluded as soon as the customer places an order in the online shop and this is confirmed by an order confirmation from AlpinePeak GmbH via email. This order confirmation represents acceptance of the offer.

3. Prices and shipping costs

All prices are in Swiss francs (CHF) and include VAT. Shipping costs are calculated separately and clearly displayed during the ordering process. Subject to price changes and errors.

4. Payment terms

Payment can be made by credit card, Twint, PayPal, bank transfer, purchase on account (PowerPay) or other payment methods offered during the ordering process.

If you choose the "purchase on account" payment method, the claim is assigned to MF Group AG (PowerPay) . Payment must be made exclusively to MF Group AG. MF Group's general terms and conditions apply.

The purchase price is due upon conclusion of the contract. In the event of late payment, we reserve the right to charge interest and reminder fees.

For more information, see: Payment Terms

5. Delivery

Delivery will be made to the delivery address provided by the customer. Delivery times are stated in the online shop. Delays may be caused by third parties and are not the responsibility of AlpinePeak GmbH. Partial deliveries are permitted, provided they are reasonable for the customer.

6. Retention of title

The delivered goods remain the property of AlpinePeak GmbH until the purchase price has been paid in full.

7. Right of withdrawal

Customers have the right to cancel the purchase contract within 30 days without giving any reason. This period begins upon receipt of the goods. To exercise the right of cancellation, the customer must notify AlpinePeak GmbH of the cancellation in writing. The customer bears the return shipping costs. Personalized products are excluded from the right of cancellation.

8. Warranty and Liability

Statutory warranty rights apply. AlpinePeak GmbH is only liable for damages resulting from intent or gross negligence. Liability for indirect and consequential damages is excluded.

9. Warranty claim

Misaki offers a 10-year warranty against defects in materials and workmanship. The full warranty terms and conditions can be found here: 10-Year Warranty .

This warranty provides additional rights that are independent of any statutory warranty rights. Your statutory rights remain unaffected.

10. Data protection

AlpinePeak GmbH collects, stores, and processes personal data exclusively for the purpose of processing orders and in accordance with applicable data protection regulations. Further information can be found in our privacy policy.

11. Applicable law and place of jurisdiction

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising from or in connection with this contract is Kloten, Switzerland.

12. Final provisions

Should individual provisions of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the statutory provisions.

AlpinePeak GmbH
Härdlenstrasse 15b
8302 Kloten
Switzerland